We only have a small team here, so please allow 3 – 5 days for delivery.
At present, we can only ship directly to mainland UK free of charge.
For detailed information about your delivery, then please email us: firstname.lastname@example.org
If you have any issues with your order and want a refund, please get in touch with us. We will do our very best to refund the full value of any product(s) purchased.
For any damaged or faulty items we will refund the return delivery cost and send a replacement item free of charge or refund the order amount. Please inform us of damaged or faulty items within 48 hours of receipt of the product, ideally with photographic proof, and we arrange collection from you asap, and will process the refund / replacement upon inspection.
If the product is damaged when the courier arrives at your door, and shows clear signs of breakage or leakage at the time of delivery, please refuse the parcel and ask the courier to return the goods to us. Please contact us at email@example.com to let us know so that we can make arrangements for a replacement or refund.
Any reimbursement will be refunded onto the credit or debit card used by you to pay for the original purchase.